Frequently Asked Questions
Is cointradegroup.com a registered company?
Yes, cointradegroup.com is registered in the Panama as "cointradegroup.com LTD" .
How can I register a new account?
To register a new account, simply click the "Register New Account" button or "Sign Up" link and fill out the required information.
What is the minimum and maximum amount for deposit?
The minimum deposit amount is $10 , the maximum you can deposit at one time is $100,000 Per each deposit , Surely you can make deposit higher than $100,000 by several deposits.
What is the minimum and maximum amount for withdrawal?
The minimum amount for withdrawal is $0.01 (Bitcoin $5). There is no maximum limit for withdrawal.
How long does it take for my deposit to be added?
Your deposit is automatically added after 3 network confirmations for cryptocurrencies but for PM this be add as soon as you paid funds.
How do I request a withdrawal?
You can request a withdrawal by clicking the "Withdraw" button in the member's area and entering the amount you want to withdraw.
Are there any withdrawal fees?
No, there are no fees for withdrawal.
How long does it take for my withdrawal to be sent?
Your withdrawal is sent Instant after it is requested .
Can I withdraw my principal deposit?
No, your principal deposit stays in your account and continues earning interest forever.
How can I change my Payment address?
You can change your payment withdrawal address by clicking the "Settings" button on the menu after logging in to your account. Enter your new payment address and save the changes.
How can I change my account e-mail?
For security reasons, we do not allow users to change their e-mail after registration. If you would like to change your e-mail, please contact our support and we will change it for you.
Do I need to make a deposit to refer new members?
No, you do not need to make a deposit to take part in our referral program.
How can I see who my upline is?
You can see your upline by clicking on "Referrals", and you will see the username of your upline. If there is no username there, it means you have no upline.
How can I contact your support?
You can contact our support through clicking the "Contact Us" link. We offer support through Contact Form, and E-mail.
Contact Us :